Privacy policy

We know you care how information about you is used and shared, and we appreciate your trust in us to handle it carefully and responsibly. This Privacy Notice describes how https://elzaline.com and its affiliates (collectively "Elzaline") collect and process your personal information through Vistagood websites, devices, products, and services that refer to this Privacy Policy. By using Vistagood Services, you consent to the practices described in this Privacy Policy.

  • What Personal Information About Customers Does Elzaline Collect?
  • For What Purposes Does Elzaline Use Your Personal Information?
  • What About Cookies and Other Identifiers?
  • Does Vistagood Share Your Personal Information?
  • How Secure Is Information About Me?

What Personal Information About Customers Does Elzaline Collect?

We collect personal information to provide and continually improve our products and services.

Information You Give Us: We receive and store any information you provide when you use our website and services. You may choose not to provide certain details, but this might limit your ability to fully utilize Vistagood Services.

Automatic Information: We automatically collect and store information about your use of Vistagood Services, including interactions with content. Like many websites, we use “cookies” and other identifiers to gather information when your browser or device interacts with our services.

Information from Other Sources: We may receive information from other sources, such as shipping partners, to help us update delivery records and improve your experience.

For What Purposes Does Vistagood Use Your Personal Information?

We use your information to operate and improve our offerings, including:

  • Order processing and delivery: Fulfilling orders, processing payments, and customer support.
  • Functionality & improvements: Analyzing performance and fixing errors.
  • Personalization: Recommending products and customizing your experience.
  • Legal compliance: Ensuring adherence to applicable laws.
  • Communication: Contacting you regarding services, orders, or promotions.
  • Advertising: Showing relevant, non-identifying ads based on your interests.
  • Fraud prevention: Protecting users and our platforms from fraud and risk.

What About Cookies and Other Identifiers?

We use cookies and similar tools to recognize your browser or device, helping us improve functionality and user experience. For more, please review our Cookie Policy.

Does Vistagood Share Your Personal Information?

We do not sell your personal information. We only share it with trusted partners as outlined below:

  • Subsidiaries: VISTAGOOD PTE. LTD and HEVILUXY LTD, both following this Privacy Policy or similar standards.
  • Third-party providers: Companies assisting with order fulfillment, payment processing, data analysis, marketing, customer service, and more—limited to functions necessary for our services.
  • Business transfers: In the event of a merger or acquisition, customer data may be transferred under the same privacy obligations.
  • Legal and safety purposes: When required by law or to protect Vistagood, users, or others.

Outside of these cases, we will notify you before sharing any personal data and give you the choice to opt out.

How Secure Is Information About Me?

We prioritize your privacy and use encryption, secure protocols, and PCI DSS compliance when handling data. Our systems include physical and electronic safeguards, and we may ask for ID verification when needed.

Devices used to access Vistagood Services may include built-in security features that you can configure for added protection.

What Choices Do I Have?

If you have questions or concerns about how we collect and use your information, feel free to reach out to us:

SINGAPORE: VISTAGOOD PTE. LTD.

Address: 1 Tampines North Drive 1, #06-08, T-Space, Singapore, 528559

UNITED KINGDOM: HEVILUXY LTD

Address: 128 City Road, London, United Kingdom EC1V 2NX

Contact: support@vistagood.com